Biowand – Privacy Policy

Last Updated: 13 January 2026

Effective Date: 13 January 2026

Biowand s.r.o. (“Biowand”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, use our products, or engage our omics services, synthetic biology services, and reagent/consumable offerings (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Biowand acts as the Data Controller for all personal data collected through our Services in accordance with the EU General Data Protection Regulation (GDPR).

For privacy-related inquiries, contact:

BIOWAND, s.r.o.

Company ID (IČO): 23871458

Registered office: Biskupský dvůr 2095/8, 110 00 Praha, Czech Republic

Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 434324

Email: sales@biowands.com

2. Personal Data We Collect

2.1 Data You Provide Directly

We collect personal data necessary to communicate and carry out our scientific services, including:

  • First Name
  • Last Name
  • Email Address
  • Organization / Institution
  • Country
  • Professional Information (e.g., role, research focus, project details if voluntarily provided)
  • Any messages or inquiries submitted through contact forms

2.2 Automatically Collected Data

We may collect limited technical data such as:

  • Browser type
  • Device type
  • Basic site interaction data

This is used solely for website functionality and security.

(No profiling, advertising, or analytics platforms are currently used.)

2.3 Sensitive Data

We do not collect special-category data unless explicitly necessary for a scientific service and provided voluntarily by the client.

3. Purpose and Legal Basis for Processing

3.1 Purposes

We process personal data to:

  • Provide omics and synthetic biology services
  • Supply reagents and consumables
  • Respond to inquiries and provide customer support
  • Manage invoices, contracts, and scientific project communications
  • Maintain and improve our website and services
  • Comply with legal, regulatory, and safety obligations

3.2 Legal Bases (GDPR Articles 6 & 9)

Processing is based on:

  • Contractual necessity – to provide products/services you request
  • Legitimate interests – customer communication, service improvement
  • Legal obligation – accounting, compliance, recordkeeping
  • Consent – when you voluntarily subscribe to communications or provide optional information

4. Data Sharing

Biowand does not sell personal data.

We also do not currently share data with third-party service providers.

If this changes in the future (e.g., integrating payment processors, cloud tools, or analytics), we will update this Privacy Policy and ensure GDPR-compliant Data Processing Agreements (DPAs) are in place.

5. International Data Transfers

BIOWAND, s.r.o. is a company incorporated and registered in the Czech Republic, with its registered office in Prague, Czech Republic.

We do not currently transfer personal data outside the European Economic Area (EEA) unless such transfer is necessary and is carried out in accordance with applicable data protection laws. Where required, appropriate safeguards are implemented, such as the European Commission’s Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only for as long as necessary for the purposes described above, including legal and contractual requirements. Typical retention periods:

  • Inquiry or contact form data: up to 24 months
  • Contractual service records: 6–10 years (legal requirement)
  • User account or project-related communications: as needed for ongoing services

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion (“right to be forgotten”) when applicable
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a competent Data Protection Authority, in particular in the country of your habitual residence, place of work, or place of the alleged infringement.

To exercise these rights, contact: sales@biowands.com

8. Data Security

We use appropriate technical and organizational measures to protect personal data, including:

  • Secure storage and access controls
  • Network and system security measures
  • Internal policies governing data handling

However, no method of transmission or storage is 100% secure.

9. Children’s Privacy

Our Services are intended for professional users (researchers, lab managers, scientific organizations).

We do not knowingly collect personal data from individuals under 16 years of age.

10. Policy Updates

We may update this Privacy Policy to reflect operational or legal changes. Updates will be posted with a revised “Last Updated” date.